Mobile Telecommunication Industry in Bangladesh

Mobile Telecommunication Industry in Bangladesh
Bangladesh has currently six mobile phone operators in Mobile Telecommunication Industry, of which five are in operation and the sixth, Warid Telecom, is expected to begin operation inApril, 2007 (Rahman, 2007).

Though the industry is relatively new yet the growth is muchfaster in comparison to other industries due to aggressive market oriented business strategy(Yousuf et al., 2006). Bangladesh’s phone sectors witnessed a 120 percent growth fromJanuary 2006 till now, with the numbers of users rising to 22 million from 10.8 million in 13months.GrameenPhone, the largest mobile operator in the country,

reached 10.76 million at the end of 2006 with the addition of nearly 5.22 million customers in a year, while the second largestoperator, AkTel, acquired 6 million subscribers, adding some 3.93 million to its total at thesame time.The third largest operator, Banglalink, acquired 3.64 million subscribers, adding 2.61 millioncustomers in the same period, while the only CDMA operator, CityCell, acquired nearly onemillion customers at the end of the year, more than double its 4.4 lakh customers in 2005.The government-owned Teletalk acquired nearly 4 lakh customers in 2006.Bangladesh is presently one of the top 10 mobile phone markets in the Asia-pacific region interms of the number of subscribers. Industry people said the number of mobile phonesubscribers will top 50 million in the next three years as the start-up cost as well as call tariff will be constantly shrinking because of cutthroat competition among the operators to woo newcustomers (Rahman, 2007).

Airtel Service Center (ASC)
in Airtel Service Center (ASC)
You can contact our state of the art Contact Center, 24 hours a day, 365 days a year, through the following means:
* Email us at customerservice@bd.airtel.com
* Call Helpline: 786 from Airtel number, 016-78600786 from Non Airtel number
* Fax: 02- 8951786
* Mail: G. P.O. Box 3016, Dhaka
Or you can just use your airtel live menu to get directly connected to the Contact Center by dialing “Helpline” from Help & Support menu.
Furthermore, an extensive network of franchises, kiosks and mobile units ensure easy and convenient accessibility to a host of our products and services.
Zone Center Info. and Location
Dhaka South
Akash Media
ASC (Sales ID: )
Mugrapara, Sonergoan
Al-Amin Telecom
ASC (Sales ID: )
6 MUSLIMABAD BAGAN BARI, JATRABARI, DHAKA-1362
Annanto Enterprise
ASC (Sales ID: )
62/2,Moddo Bazar,Khilkhet, Dhaka
APU ENTERPRISE
ASC (Sales ID: )
64, ISLAMBAG, POSTA , LALBAGH, DHAKA-1211
Asraf Telecom
ASC (Sales ID: )
H-79, Block-A, 5/1, New Airport Road, Charirmanbary,?Banani, Dhaka
Khan Telecom
ASC (Sales ID: )
Hossain Market, Middle Badda, Dhaka
M S Traders
ASC (Sales ID: )
Khaja Super Market, Chashara, Narayanganj
Media International
ASC (Sales ID: )
83, Nimtoly City Corporation Market, Dhaka
Mobile and Sim Zone
ASC (Sales ID: )
76/1, East Goran, Dhaka
Nipa Phone Fax Center
ASC (Sales ID: )
10/6, Basa Bari Lane , Naya Bazar, Dhaka-1100
Rahim Traders
ASC (Sales ID: )
15, BRTC Market, Kallayanpur, Dhaka 1216
Rahman Telecom
ASC (Sales ID: )
Post Office road, Fatullah, Narayanganj
Ratul Telecom
ASC (Sales ID: )
140/141, Al-Amin Tower, 3, Shantinagar, Dhaka
Samrat Mobile
ASC (Sales ID: )
25 Mazar Road, Darus Salam, Dhaka-1216
Sharker Enterprise
ASC (Sales ID: )
44/Q/D, Zigatola, Dhanmondi, Dhaka1209
SUNNY BOI BICHITRA
ASC (Sales ID: )
HOUSE NO. 41, ROAD-7, BLOCK-C, BONOSREE, DHAKA
Uni Mobile
ASC (Sales ID: )
31/12 Ser Shah Suri Road,? Mohammadpur, Dhaka-1207
Utshab Mokher
ASC (Sales ID: )
Doliarpur Bazer, Dhaka
Dhaka North
Friends Telecom
ASC (Sales ID: )
Madani Super Market, Hemayetpur Bus Stand, Savar, Dhaka.
Master Telecom & Coffee Shop
ASC (Sales ID: )
1 No Mizan Plaza, Pollibiddut, Dendabor, Ashulia, Dhaka.
Muhit Electronics
ASC (Sales ID: )
Bawnia Bazar Main Road, Turag.
Saran Enterprize
ASC (Sales ID: )
Kapasia Bazar, Kapasia, Gazipur
Sharmin Enterprise
ASC (Sales ID: )
Yakub Ali Plaza, Maona Chowrasta, Sreepur, Gazipur
VIP Mobile Gallery
ASC (Sales ID: )
Cheragali, Tongi, Gazipur